Chatbase by Chatbase
Overview
Platform for building AI support and sales agents trained on a company's own content and published to a website widget, WhatsApp, email, Slack and other channels. Plans are metered in monthly message credits, with model choice across several providers.
Chatbase was downloaded 233 times from npm in the week ending Oct 4, 2026, down 22.1% on the week before.
Recent developments
- 2026-10-02: added Procedures for repeatable agent workflows
- 2026-09-23: added MCP connections to Claude and ChatGPT
Chatbase usage and attention over time
Download the raw daily series: chatbase.csv
Install Chatbase
| npm | npm install chatbase |
|---|
These commands use the packages tracked on this page. The vendor may recommend a different installer; see the official documentation.
Key facts
| Maker | Chatbase |
|---|---|
| Type | Chatbot builder |
| License | Proprietary |
| Channels | chat, email, voice, WhatsApp, Slack/Discord, social |
| Works with | Standalone builder with integrations for Zendesk, Salesforce, Intercom, HubSpot, Zoho Desk, Freshdesk, Help Scout, Gorgias and Shopify |
| Models | Model choice per agent across OpenAI GPT, Anthropic Claude, Google Gemini, DeepSeek, xAI Grok and Kimi models |
| WordPress plugin | 5,000+ active installs |
Pricing
Free plan with 50 message credits per month; Hobby $40 (700 credits), Standard $150 (4,000) and Pro $500 (15,000) per month, with 20% off yearly billing and a 7-day trial on paid plans; Enterprise is by contact. Extra credits cost $40 per 1,000.
Source: official pricing page, checked Oct 5, 2026. Prices change often; confirm before you buy.
Pulse Score breakdown
Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.
Chatbase alternatives
| # | Agent | Pulse | Downloads 7d | 7d | 30d | VS Code installs | Stars | Latest release | Price | Last 90 days | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 22 |
RasaRasa |
57 | 75K | up 26.4% | 0.0% | — | 21.3K+2/day | 3.6.2121mo ago | Free | ||
| 35 |
Chatwoot CaptainChatwoot |
52 | — | — | — | — | 37.6K+42/day | 4.18.018d ago | Free + $19/mo | ||
| 55 |
BotpressBotpress |
44 | 25.6K | down 15.0% | — | — | 14.9K+2/day | 12.30.93y ago | Free + $150/mo | ||
| 59 |
ForethoughtForethought (a Zendesk company) |
42 | — | — | — | — | — | — | Custom | — | |
| 60 |
DecagonDecagon |
42 | — | — | — | — | — | — | Custom | ||
| 72 |
CustomGPT.aiCustomGPT.ai |
39 | 1,571 | up 115.8% | up 66.1% | — | — | — | $99/mo | ||
| No agents match that filter. | |||||||||||
Head to head: Chatbase vs Botpress
Guides that cover Chatbase
Chatbase FAQ
How much does Chatbase cost?
Free plan with 50 message credits per month; Hobby $40 (700 credits), Standard $150 (4,000) and Pro $500 (15,000) per month, with 20% off yearly billing and a 7-day trial on paid plans; Enterprise is by contact. Extra credits cost $40 per 1,000.
Is Chatbase open source?
No. Chatbase is a proprietary product from Chatbase.
How popular is Chatbase?
Chatbase was downloaded 233 times from npm in the week ending Oct 4, 2026, down 22.1% on the week before.
What are the alternatives to Chatbase?
The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Botpress, Forethought.
Where these numbers come from
npm: chatbase. Site rank: chatbase.co on the Tranco list. See data sources for how each one is collected.
Product facts and pricing were checked against: chatbase.co, registry.npmjs.org, api.wordpress.org, apps.shopify.com.