Chatbase vs Chatwoot Captain
Chatbase (Chatbase) and Chatwoot Captain (Chatwoot) side by side on public data, as of Oct 10, 2026.
Chatwoot Captain shipped 6 stable releases in the past 90 days.
Side-by-side numbers
| Metric | Chatbase | Chatwoot Captain |
|---|---|---|
| Gid Score | 44 | 52 |
| Overall rank | #94 | #53 |
| Downloads, last 7 days | 221 | — |
| Downloads, 7-day change | down 4.3% | — |
| Downloads, 30-day change | up 11.8% | — |
| VS Code installs | — | — |
| Marketplace rating | 3.4 / 5 (13) | — |
| GitHub stars | — | 37.7K |
| Homebrew installs, 30 days | — | — |
| Hacker News mentions, 30 days | 0 | 0 |
| Latest stable release | — | 4.18.0 · 22d ago |
| Stable releases, 90 days | 6 | |
| Terminal-Bench (best run) | — | — |
| Price | Free + $40/mo | Free + $19/mo |
| License | Proprietary | MIT |
| First released | — | — |
| Interfaces | — | — |
| Models | Model choice per agent across OpenAI GPT, Anthropic Claude, Google Gemini, DeepSeek, xAI Grok and Kimi models |
Trends
Chatbase
Platform for building AI support and sales agents trained on a company's own content and published to a website widget, WhatsApp, email, Slack and other channels. Plans are metered in monthly message credits, with model choice across several providers.
Pricing: Free plan with 50 message credits per month; Hobby $40 (700 credits), Standard $150 (4,000) and Pro $500 (15,000) per month, with 20% off yearly billing and a 7-day trial on paid plans; Enterprise is by contact. Extra credits cost $40 per 1,000.
Chatwoot Captain
Chatwoot is an open-source omnichannel support desk (live chat, email, WhatsApp and social inboxes) and Captain is its AI agent that answers from help-center content, PDFs and websites. The core is MIT-licensed with an enterprise directory under a separate license, and it can be self-hosted or used as a hosted plan.
Pricing: Hosted plans per agent per month: Hacker $0 (up to 2 agents, 500 conversations, no Captain AI), Startups $19, Business $39 and Enterprise $99, with 300, 500 and 800 Captain AI credits a month; extra credits cost $20 per 1,000. The open-source edition can be self-hosted for free and hosted plans have a 15-day trial.
Latest release 4.18.0:
- Captain assignment, scenario and tool controls, and improved playground testing. [Enterprise]
- Guided WhatsApp setup and clearer account health.
- WhatsApp campaigns and calls for BSUID-only contacts.
- Per-inbox call recording and transcription settings. [Enterprise]