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Agents tracked: 157 Downloads (7d): 216M up 9.6% GitHub stars: 4.2M VS Code installs: 145M Releases (7d): 233 Agent pull requests (last week): 940K Updated Oct 6, 2026

Inkeep by Inkeep

Customer support AI agents #94 overall#16 in categoryProprietary
Pulse Score
32 / 100
Rank #94 of 157
Downloads, last 7 days
70K
down 0.7% vs previous week
Downloads, last 30 days
264K
up 9.5% vs previous 30 days
GitHub stars
1,452
about +2 a day
Latest release
0.68.4
5mo ago
Price
Free
checked Oct 5, 2026

Overview

Platform for building AI agents and assistants for customer experience and documentation, with a visual builder, a TypeScript SDK and chat components, offered as a source-available framework under the Elastic License 2.0 plus a managed Enterprise edition. Enterprise adds Slack, Discord, Teams, Zendesk and Salesforce integrations.

Inkeep was downloaded 70K times from npm in the week ending Oct 4, 2026, down 0.7% on the week before and up 9.5% over the last 30 days compared with the 30 before. The GitHub repository has 1,452 stars, 38 of them added in the last 30 days. The latest stable release is 0.68.4, published Apr 15, 2026.

Inkeep usage and attention over time

Downloads per daynpm, 7-day average 10K/day
GitHub starsrunning total 1,452
Website rankTranco list; a lower rank means more traffic #192,328

Download the raw daily series: inkeep.csv

Install Inkeep

npmnpm install @inkeep/agents-sdk
npmnpm install @inkeep/cxkit-react

These commands use the packages tracked on this page. The vendor may recommend a different installer; see the official documentation.

Key facts

MakerInkeep
TypeCustomer support and docs AI agent platform
LicenseElastic-2.0
Channelschat, Slack/Discord, Microsoft Teams
Works withStandalone; Enterprise edition adds Zendesk and Salesforce support integrations and Slack, Discord and Teams
ModelsBring-your-own LLM provider (per the GitHub README); no specific models named
Main languageTypeScript
Open issues and PRs45

Pricing

The open-source edition is listed as free forever (source-available under Elastic License 2.0 with Inkeep's supplemental terms); the managed Enterprise edition is quote-based via a demo request.

Source: official pricing page, checked Oct 5, 2026. Prices change often; confirm before you buy.

Pulse Score breakdown

Adoption41
Community7
Attention—
Momentum55

Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.

What changed: recent Inkeep releases

Full changelog

0.68.4
  • Updated dependencies [7438f76]
  • @inkeep/agents-work-apps@0.68.4
  • @inkeep/agents-core@0.68.4
  • @inkeep/agents-email@0.68.4
  • @inkeep/agents-mcp@0.68.4
  • @inkeep/agents-manage-ui@0.68.4
0.68.3
  • e8776f5: Add Microsoft as a social sign-in provider
  • Updated dependencies [e8776f5]
  • @inkeep/agents-core@0.68.3
  • @inkeep/agents-work-apps@0.68.3
  • @inkeep/agents-email@0.68.3
  • @inkeep/agents-mcp@0.68.3
0.68.2
  • 557f700: Add supportcopilot app type with OAuth 2.1 JWT auth, tenant-level app discovery endpoint, and apps UI for configuring support copilot apps with credentials
  • 4e0fd65: Add POST /manage/api/invitations endpoint supporting bulk invite with project assignments
  • Updated dependencies [557f700]
  • Updated dependencies [4e0fd65]
  • @inkeep/agents-core@0.68.2
  • @inkeep/agents-work-apps@0.68.2
0.68.1
  • 0018f02: Filters out evaluators whose scope doesn't include the conversation's agent in batched evaluations
  • Updated dependencies [a074f63]
  • @inkeep/agents-mcp@0.68.1
  • @inkeep/agents-core@0.68.1
  • @inkeep/agents-email@0.68.1
  • @inkeep/agents-work-apps@0.68.1
0.68.0
  • d1e18a8: Add OAuth 2.1 / OIDC provider support via Better Auth oauth-provider plugin
  • e223ac8: Fix tool chaining schema breaking Anthropic constrained JSON generation by replacing per-property anyOf wrapping with a map approach
  • accbb2e: Update MCP server catalog: fix broken URLs, migrate SSE to Streamable HTTP, add 17 new servers
  • Updated dependencies [d1e18a8]
  • @inkeep/agents-core@0.68.0
  • @inkeep/agents-work-apps@0.68.0
0.67.4
  • @inkeep/agents-core@0.67.4
  • @inkeep/agents-email@0.67.4
  • @inkeep/agents-mcp@0.67.4
  • @inkeep/agents-work-apps@0.67.4
  • Updated dependencies [b2c15cd]
  • @inkeep/agents-manage-ui@0.67.4

Inkeep alternatives

All customer support AI agents

# Agent Pulse Downloads 7d 7d 30d VS Code installs Stars Latest release Price Last 90 days
22
RasaRasa
57 75K up 26.4% 0.0% — 21.3K+2/day 3.6.2121mo ago Free
35 52 — — — — 37.6K+42/day 4.18.018d ago Free + $19/mo
55
BotpressBotpress
44 25.6K down 15.0% — — 14.9K+2/day 12.30.93y ago Free + $150/mo
59
ForethoughtForethought (a Zendesk company)
42 — — — — — — Custom —
60
DecagonDecagon
42 — — — — — — Custom
68
ChatbaseChatbase
40 233 down 22.1% — — — — Free + $40/mo

Inkeep FAQ

How much does Inkeep cost?

The open-source edition is listed as free forever (source-available under Elastic License 2.0 with Inkeep's supplemental terms); the managed Enterprise edition is quote-based via a demo request.

Is Inkeep open source?

No. Inkeep is a proprietary product from Inkeep.

How popular is Inkeep?

Inkeep was downloaded 70K times from npm in the week ending Oct 4, 2026, down 0.7% on the week before and up 9.5% over the last 30 days compared with the 30 before. The GitHub repository has 1,452 stars, 38 of them added in the last 30 days. The latest stable release is 0.68.4, published Apr 15, 2026.

What is the latest version of Inkeep?

The latest stable release we track is 0.68.4, published on Apr 15, 2026.

What are the alternatives to Inkeep?

The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Botpress, Forethought.

Where these numbers come from

npm: @inkeep/agents-sdk, @inkeep/cxkit-react. GitHub: inkeep/agents. Site rank: inkeep.com on the Tranco list. See data sources for how each one is collected.

Product facts and pricing were checked against: inkeep.com, docs.inkeep.com, status.inkeep.com, github.com, registry.npmjs.org.