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Agents tracked: 157 Downloads (7d): 216M up 9.6% GitHub stars: 4.2M VS Code installs: 145M Releases (7d): 233 Agent pull requests (last week): 940K Updated Oct 6, 2026

Botpress by Botpress

Customer support AI agents #55 overall#3 in categoryOpen source · MIT
Pulse Score
44 / 100
Rank #55 of 157
Downloads, last 7 days
25.6K
down 15.0% vs previous week
Downloads, last 30 days
93.2K
— vs previous 30 days
GitHub stars
14.9K
about +2 a day
Latest release
12.30.9
3y ago
Price
Free + $150/mo
checked Oct 5, 2026

Overview

Platform for building and deploying LLM-based support agents with a hosted studio, a conversation-metered pricing model and a public MIT-licensed monorepo of SDKs and integrations. It integrates with help desks such as Intercom, Zendesk, HubSpot and Salesforce.

Botpress was downloaded 25.6K times from npm in the week ending Oct 4, 2026, down 15.0% on the week before. Its download count moved to a different level overnight on Sep 10, 2026. A jump like that comes from automated installs switching on or off or from a change in how the registry counts, so growth rates across that date are not shown. The GitHub repository has 14.9K stars, 58 of them added in the last 30 days. The latest stable release is 12.30.9, published Jun 22, 2023.

Botpress usage and attention over time

Downloads per daynpm, 7-day average 3,660/day
GitHub starsrunning total 14.9K
Website rankTranco list; a lower rank means more traffic #114,373

Download the raw daily series: botpress.csv

Install Botpress

npmnpm install @botpress/sdk
npmnpm install @botpress/webchat
Dockerdocker pull botpress/server

These commands use the packages tracked on this page. The vendor may recommend a different installer; see the official documentation.

Key facts

MakerBotpress
TypeChatbot builder
LicenseMIT
Channelschat, WhatsApp, Slack/Discord
Works withStandalone platform; integrates with Intercom, Zendesk, HubSpot and Salesforce
Main languageTypeScript
Open issues and PRs54
Docker Hub pulls5,639,556

Pricing

Free plan with 25 conversations a month; Plus is $150 per month billed annually (250 conversations, extra packs of 100 for $65) and Team is $750 (1,500 conversations, packs of 100 for $50), each with LLM usage partly included. Enterprise is custom.

Source: official pricing page, checked Oct 5, 2026. Prices change often; confirm before you buy.

Pulse Score breakdown

Adoption47
Community49
Attention—
Momentum50

Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.

What changed: recent Botpress releases

Full changelog

12.30.9
  • channel-web: render carousel right away (#12597) (a02b782)
  • core: allow standalone messaging server to work with proxy (#12559) (107ed26)
  • core: ensure lower case email (#12554) (e05652c)
  • core: timeout node when inside of skill (#12584) (8a6cfb5)
  • hitl-next: updates for second conversation (#12553) (9bcd91d)
  • misunderstood: unselect amended items to prevent incorrect status (#12602) (d9a533e)
12.30.8
  • code-editor: fix sdk intellisense (#12516) (87c44c4)
  • core: fix dialog timeout loop detection (#12528) (b836482)
  • web-channel: beforewidget overridable component (#12585) (488a1bb)
  • web-channel: markdown on cards (#12491) (a898a50)
  • studio: allow context menu on non default language (#410) (651c1af)
  • studio: add help button (#411) (8ee6391)
12.30.7
  • channel-web: carousel after reopening chat (#12449) (f4cb0b1)
  • core: improved timeout behavior (#12470) (21d4bc0)
  • core: upgrade ioredis to fix cluster (#12299) (416eb49)
  • web-channel: race condition from visit event (#12435) (a04f4e4)
12.30.6
  • core: qna with transitions source details (#12216) (36f8d44), closes #11748
  • hitlnext: expire cache while updating tags (#12341) (cdc6ab6)
  • web-channel: prevent error on null choice (#12228) (1a47643)
  • channel-web: allow choices below message (#12224) (435b5c5)
  • studio: multilingual captions for skill transitions (#12240) (2b9c496)
  • web-channel: add branding (#12279) (567e49b)
12.30.5
  • web-channel: crash on empty message list (#12225) (c175498)
12.30.4
  • admin: rm bot exists chec in security mw (#12192) (2e52b57)
  • builtin: fix crash on converse api (#12205) (0c9450e)
  • channel-web: don't use full lodash (#12204) (5e4ca8a)
  • channel-web: inconsistent scrolling behavior (#12193) (c2f158c), closes #12034
  • studio: studio crash on undefined content item (#399) (1f29187)
  • ui: prevent long content type to overflow (#400) (e484773)

Reliability

From the vendor's public status page · now: All Systems Operational

1 incidents reported in the last 30 days, 1 of them major or critical.

Sep 14, 2026Unable to access Botpress Desk · critical
Sep 1, 2026Chat API · none
Sep 1, 2026AWS outage · critical
Sep 1, 2026Registration Failures · major
Sep 1, 2026Elevated Messaging API Errors · none
Sep 1, 2026Elevated AI API Errors · major

Botpress alternatives

All customer support AI agents

# Agent Pulse Downloads 7d 7d 30d VS Code installs Stars Latest release Price Last 90 days
22
RasaRasa
57 75K up 26.4% 0.0% — 21.3K+2/day 3.6.2121mo ago Free
35 52 — — — — 37.6K+42/day 4.18.018d ago Free + $19/mo
59
ForethoughtForethought (a Zendesk company)
42 — — — — — — Custom —
60
DecagonDecagon
42 — — — — — — Custom
68
ChatbaseChatbase
40 233 down 22.1% — — — — Free + $40/mo
72
CustomGPT.aiCustomGPT.ai
39 1,571 up 115.8% up 66.1% — — — $99/mo

Head to head: Botpress vs Chatbase · Botpress vs Rasa · Botpress vs Chatwoot Captain · Botpress vs Forethought · Botpress vs Decagon

Guides that cover Botpress

Botpress FAQ

How much does Botpress cost?

Free plan with 25 conversations a month; Plus is $150 per month billed annually (250 conversations, extra packs of 100 for $65) and Team is $750 (1,500 conversations, packs of 100 for $50), each with LLM usage partly included. Enterprise is custom.

Is Botpress open source?

Yes. Botpress is open source, released under the MIT license.

How popular is Botpress?

Botpress was downloaded 25.6K times from npm in the week ending Oct 4, 2026, down 15.0% on the week before. Its download count moved to a different level overnight on Sep 10, 2026. A jump like that comes from automated installs switching on or off or from a change in how the registry counts, so growth rates across that date are not shown. The GitHub repository has 14.9K stars, 58 of them added in the last 30 days.

What is the latest version of Botpress?

The latest stable release we track is 12.30.9, published on Jun 22, 2023.

What are the alternatives to Botpress?

The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Forethought, Decagon.

Where these numbers come from

npm: @botpress/sdk, @botpress/webchat. GitHub: botpress/botpress. Site rank: botpress.com on the Tranco list. See data sources for how each one is collected.

Product facts and pricing were checked against: botpress.com, status.botpress.com, github.com, g2.com, registry.npmjs.org, hub.docker.com.