- channel-web: render carousel right away (#12597) (a02b782)
- core: allow standalone messaging server to work with proxy (#12559) (107ed26)
- core: ensure lower case email (#12554) (e05652c)
- core: timeout node when inside of skill (#12584) (8a6cfb5)
- hitl-next: updates for second conversation (#12553) (9bcd91d)
- misunderstood: unselect amended items to prevent incorrect status (#12602) (d9a533e)
Botpress by Botpress
Overview
Platform for building and deploying LLM-based support agents with a hosted studio, a conversation-metered pricing model and a public MIT-licensed monorepo of SDKs and integrations. It integrates with help desks such as Intercom, Zendesk, HubSpot and Salesforce.
Botpress was downloaded 25.6K times from npm in the week ending Oct 4, 2026, down 15.0% on the week before. Its download count moved to a different level overnight on Sep 10, 2026. A jump like that comes from automated installs switching on or off or from a change in how the registry counts, so growth rates across that date are not shown. The GitHub repository has 14.9K stars, 58 of them added in the last 30 days. The latest stable release is 12.30.9, published Jun 22, 2023.
Botpress usage and attention over time
Download the raw daily series: botpress.csv
Install Botpress
| npm | npm install @botpress/sdk |
|---|---|
| npm | npm install @botpress/webchat |
| Docker | docker pull botpress/server |
These commands use the packages tracked on this page. The vendor may recommend a different installer; see the official documentation.
Key facts
| Maker | Botpress |
|---|---|
| Type | Chatbot builder |
| License | MIT |
| Channels | chat, WhatsApp, Slack/Discord |
| Works with | Standalone platform; integrates with Intercom, Zendesk, HubSpot and Salesforce |
| Main language | TypeScript |
| Open issues and PRs | 54 |
| Docker Hub pulls | 5,639,556 |
Pricing
Free plan with 25 conversations a month; Plus is $150 per month billed annually (250 conversations, extra packs of 100 for $65) and Team is $750 (1,500 conversations, packs of 100 for $50), each with LLM usage partly included. Enterprise is custom.
Source: official pricing page, checked Oct 5, 2026. Prices change often; confirm before you buy.
Pulse Score breakdown
Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.
What changed: recent Botpress releases
- code-editor: fix sdk intellisense (#12516) (87c44c4)
- core: fix dialog timeout loop detection (#12528) (b836482)
- web-channel: beforewidget overridable component (#12585) (488a1bb)
- web-channel: markdown on cards (#12491) (a898a50)
- studio: allow context menu on non default language (#410) (651c1af)
- studio: add help button (#411) (8ee6391)
- channel-web: carousel after reopening chat (#12449) (f4cb0b1)
- core: improved timeout behavior (#12470) (21d4bc0)
- core: upgrade ioredis to fix cluster (#12299) (416eb49)
- web-channel: race condition from visit event (#12435) (a04f4e4)
- core: qna with transitions source details (#12216) (36f8d44), closes #11748
- hitlnext: expire cache while updating tags (#12341) (cdc6ab6)
- web-channel: prevent error on null choice (#12228) (1a47643)
- channel-web: allow choices below message (#12224) (435b5c5)
- studio: multilingual captions for skill transitions (#12240) (2b9c496)
- web-channel: add branding (#12279) (567e49b)
- web-channel: crash on empty message list (#12225) (c175498)
- admin: rm bot exists chec in security mw (#12192) (2e52b57)
- builtin: fix crash on converse api (#12205) (0c9450e)
- channel-web: don't use full lodash (#12204) (5e4ca8a)
- channel-web: inconsistent scrolling behavior (#12193) (c2f158c), closes #12034
- studio: studio crash on undefined content item (#399) (1f29187)
- ui: prevent long content type to overflow (#400) (e484773)
Reliability
From the vendor's public status page · now: All Systems Operational
1 incidents reported in the last 30 days, 1 of them major or critical.
| Sep 14, 2026 | Unable to access Botpress Desk · critical |
|---|---|
| Sep 1, 2026 | Chat API · none |
| Sep 1, 2026 | AWS outage · critical |
| Sep 1, 2026 | Registration Failures · major |
| Sep 1, 2026 | Elevated Messaging API Errors · none |
| Sep 1, 2026 | Elevated AI API Errors · major |
Botpress alternatives
| # | Agent | Pulse | Downloads 7d | 7d | 30d | VS Code installs | Stars | Latest release | Price | Last 90 days | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 22 |
RasaRasa |
57 | 75K | up 26.4% | 0.0% | — | 21.3K+2/day | 3.6.2121mo ago | Free | ||
| 35 |
Chatwoot CaptainChatwoot |
52 | — | — | — | — | 37.6K+42/day | 4.18.018d ago | Free + $19/mo | ||
| 59 |
ForethoughtForethought (a Zendesk company) |
42 | — | — | — | — | — | — | Custom | — | |
| 60 |
DecagonDecagon |
42 | — | — | — | — | — | — | Custom | ||
| 68 |
ChatbaseChatbase |
40 | 233 | down 22.1% | — | — | — | — | Free + $40/mo | ||
| 72 |
CustomGPT.aiCustomGPT.ai |
39 | 1,571 | up 115.8% | up 66.1% | — | — | — | $99/mo | ||
| No agents match that filter. | |||||||||||
Head to head: Botpress vs Chatbase · Botpress vs Rasa · Botpress vs Chatwoot Captain · Botpress vs Forethought · Botpress vs Decagon
Guides that cover Botpress
Botpress FAQ
How much does Botpress cost?
Free plan with 25 conversations a month; Plus is $150 per month billed annually (250 conversations, extra packs of 100 for $65) and Team is $750 (1,500 conversations, packs of 100 for $50), each with LLM usage partly included. Enterprise is custom.
Is Botpress open source?
Yes. Botpress is open source, released under the MIT license.
How popular is Botpress?
Botpress was downloaded 25.6K times from npm in the week ending Oct 4, 2026, down 15.0% on the week before. Its download count moved to a different level overnight on Sep 10, 2026. A jump like that comes from automated installs switching on or off or from a change in how the registry counts, so growth rates across that date are not shown. The GitHub repository has 14.9K stars, 58 of them added in the last 30 days.
What is the latest version of Botpress?
The latest stable release we track is 12.30.9, published on Jun 22, 2023.
What are the alternatives to Botpress?
The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Forethought, Decagon.
Where these numbers come from
npm: @botpress/sdk, @botpress/webchat. GitHub: botpress/botpress. Site rank: botpress.com on the Tranco list. See data sources for how each one is collected.
Product facts and pricing were checked against: botpress.com, status.botpress.com, github.com, g2.com, registry.npmjs.org, hub.docker.com.
