Voiceflow by Voiceflow
Overview
Platform for designing and deploying AI agents that run across web, app, WhatsApp, SMS and voice, aimed at agencies building for clients and at businesses running customer experience. It offers a model picker across major providers and a Shopify integration app.
Voiceflow was downloaded 466 times from npm in the week ending Oct 4, 2026, up 24.3% on the week before and down 29.3% over the last 30 days compared with the 30 before.
Voiceflow usage and attention over time
Download the raw daily series: voiceflow.csv
Install Voiceflow
| npm | npm install @voiceflow/react-chat |
|---|
These commands use the packages tracked on this page. The vendor may recommend a different installer; see the official documentation.
Key facts
| Maker | Voiceflow |
|---|---|
| Type | Chatbot builder |
| License | Proprietary |
| Channels | chat, WhatsApp, SMS, voice |
| Works with | Standalone platform; connects to a store through its Shopify app |
| Models | Access to all major model providers; its model picker shows GPT, Claude, Gemini, Llama and Grok models |
Pricing
The pricing page lists no plan prices: it describes usage-based billing with a free trial (no card) for agencies and sends businesses to book a demo or request pricing.
Source: official pricing page, checked Oct 5, 2026. Prices change often; confirm before you buy.
Pulse Score breakdown
Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.
Reliability
From the vendor's public status page · now: All Systems Operational
1 incidents reported in the last 30 days, 1 of them major or critical, 8.7 hours in total from report to resolution.
| Sep 16, 2026 | Atlas Currently Unavailable · major |
|---|---|
| Aug 20, 2026 | Degraded Performance – Environment Creation · minor |
| Jul 8, 2026 | Degraded Service – Knowledge Base Retrieval · minor |
| Jun 30, 2026 | Knowledge Base Document Uploads Failing · minor |
| Jun 3, 2026 | Project Generation via Prompt Failing · minor |
| Jun 3, 2026 | Secrets Variable Substitution Failing · minor |
Voiceflow alternatives
| # | Agent | Pulse | Downloads 7d | 7d | 30d | VS Code installs | Stars | Latest release | Price | Last 90 days | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 22 |
RasaRasa |
57 | 75K | up 26.4% | 0.0% | — | 21.3K+2/day | 3.6.2121mo ago | Free | ||
| 35 |
Chatwoot CaptainChatwoot |
52 | — | — | — | — | 37.6K+42/day | 4.18.018d ago | Free + $19/mo | ||
| 55 |
BotpressBotpress |
44 | 25.6K | down 15.0% | — | — | 14.9K+2/day | 12.30.93y ago | Free + $150/mo | ||
| 59 |
ForethoughtForethought (a Zendesk company) |
42 | — | — | — | — | — | — | Custom | — | |
| 60 |
DecagonDecagon |
42 | — | — | — | — | — | — | Custom | ||
| 68 |
ChatbaseChatbase |
40 | 233 | down 22.1% | — | — | — | — | Free + $40/mo | ||
| No agents match that filter. | |||||||||||
Voiceflow FAQ
How much does Voiceflow cost?
The pricing page lists no plan prices: it describes usage-based billing with a free trial (no card) for agencies and sends businesses to book a demo or request pricing.
Is Voiceflow open source?
No. Voiceflow is a proprietary product from Voiceflow.
How popular is Voiceflow?
Voiceflow was downloaded 466 times from npm in the week ending Oct 4, 2026, up 24.3% on the week before and down 29.3% over the last 30 days compared with the 30 before.
What are the alternatives to Voiceflow?
The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Botpress, Forethought.
Where these numbers come from
npm: @voiceflow/react-chat. Site rank: voiceflow.com on the Tranco list. See data sources for how each one is collected.
Product facts and pricing were checked against: voiceflow.com, status.voiceflow.com, g2.com, apps.shopify.com, registry.npmjs.org.