PolyAI by PolyAI
Overview
Enterprise voice AI platform for building dialog agents that handle customer calls, with Agent Studio, the Wren agent that improves other agents, and an Apache-2.0 ADK for local development. Voice use is priced per minute.
PolyAI was downloaded 4,453 times from PyPI in the week ending Oct 4, 2026, up 5.0% on the week before. Its download count moved to a different level overnight on Sep 1, 2026. A jump like that comes from automated installs switching on or off or from a change in how the registry counts, so growth rates across that date are not shown. It was mentioned in 1 Hacker News posts and comments over the last 30 days.
Recent developments
- 2026-09-09: introduced Wren, an agent that reviews conversations and improves other dialog agents, in Dialog Studio
PolyAI usage and attention over time
Download the raw daily series: polyai.csv
Install PolyAI
| PyPI | pip install polyai-adk |
|---|
These commands use the packages tracked on this page. The vendor may recommend a different installer; see the official documentation.
Key facts
| Maker | PolyAI |
|---|---|
| Type | Voice AI agent platform |
| License | Proprietary |
| Channels | voice, chat |
| Works with | Standalone enterprise platform with an integrations catalogue; no help desk list on its homepage |
Pricing
Ongoing use of the voice agent is priced per minute, including maintenance, improvements and 24/7 support; no rate is published and the page directs buyers to request a demo.
Source: official pricing page, checked Oct 5, 2026. Prices change often; confirm before you buy.
Pulse Score breakdown
Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.
PolyAI alternatives
| # | Agent | Pulse | Downloads 7d | 7d | 30d | VS Code installs | Stars | Latest release | Price | Last 90 days | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 22 |
RasaRasa |
57 | 75K | up 26.4% | 0.0% | — | 21.3K+2/day | 3.6.2121mo ago | Free | ||
| 35 |
Chatwoot CaptainChatwoot |
52 | — | — | — | — | 37.6K+42/day | 4.18.018d ago | Free + $19/mo | ||
| 55 |
BotpressBotpress |
44 | 25.6K | down 15.0% | — | — | 14.9K+2/day | 12.30.93y ago | Free + $150/mo | ||
| 59 |
ForethoughtForethought (a Zendesk company) |
42 | — | — | — | — | — | — | Custom | — | |
| 60 |
DecagonDecagon |
42 | — | — | — | — | — | — | Custom | ||
| 68 |
ChatbaseChatbase |
40 | 233 | down 22.1% | — | — | — | — | Free + $40/mo | ||
| No agents match that filter. | |||||||||||
PolyAI FAQ
How much does PolyAI cost?
Ongoing use of the voice agent is priced per minute, including maintenance, improvements and 24/7 support; no rate is published and the page directs buyers to request a demo.
Is PolyAI open source?
No. PolyAI is a proprietary product from PolyAI.
How popular is PolyAI?
PolyAI was downloaded 4,453 times from PyPI in the week ending Oct 4, 2026, up 5.0% on the week before. Its download count moved to a different level overnight on Sep 1, 2026. A jump like that comes from automated installs switching on or off or from a change in how the registry counts, so growth rates across that date are not shown. It was mentioned in 1 Hacker News posts and comments over the last 30 days.
What are the alternatives to PolyAI?
The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Botpress, Forethought.
Where these numbers come from
PyPI: polyai-adk. Site rank: poly.ai on the Tranco list. See data sources for how each one is collected.
Product facts and pricing were checked against: poly.ai, docs.poly.ai, polyai.github.io, pypi.org, github.com.