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Agents tracked: 258 Downloads (7d): 219M up 6.1% GitHub stars: 5.5M VS Code installs: 148M Releases (7d): 293 Agent status: 2 with issues Updated Oct 7, 2026
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Is HubSpot Customer Agent down?

Live status of HubSpot Customer Agent from HubSpot's official status page (Service Tools, Chat & Automation), checked every 30 minutes. Last check: Oct 7, 2026, 17:13 UTC.

HubSpot Customer Agent is up: no problems reported
Source: HubSpot ↗

Components

Service ToolsOperational
Chat & AutomationOperational

Last 90 days

1 incidents in the last 30 days · 1.9 hours from report to fix

90 days agoToday

Recent HubSpot Customer Agent outages and incidents

Oct 2, 2026HubSpot is experiencing issues · none · fixed in 1 h 52 min
Aug 13, 2026HubSpot is experiencing issues · none · fixed in 2 h 13 min
Jul 28, 2026Event ingestion and retrieval delays for some North America customers · none · fixed in 1 h 59 min
Jun 12, 2026Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers · none · fixed in 4 h 4 min
Apr 21, 2026Some automation and workflow actions are delayed · none · fixed in 4 h 12 min
Apr 8, 2026Activity and Event Reads Impaired · none · fixed in 0 min
Apr 6, 2026"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access" · none · fixed in 8 min
Mar 5, 2026HelpDesk not available for the customers and the Support team · none · fixed in 46 min
Feb 25, 2026Workflows are not working for some customers · none · fixed in 27 min
Feb 18, 2026Users experiencing frequent session expirations / disconnections from HubSpot · none · fixed in 1 h 22 min
Feb 5, 2026Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk thread · none · fixed in 5 h 18 min
Jan 12, 2026Investigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled · none · fixed in 1 h 28 min

If HubSpot Customer Agent is down, alternatives

Rasa Free · Gid Score 58 Chatwoot Captain Free + $19/mo · Gid Score 52 Botpress Free + $150/mo · Gid Score 44 All Systems Operational Decagon Custom · Gid Score 43 Forethought Custom · Gid Score 42 All Systems Operational Chatbase Free + $40/mo · Gid Score 40

FAQ

Is HubSpot Customer Agent down right now?

At our last check (Oct 7, 2026, 17:13 UTC) HubSpot's status page reported: All systems operational.

Where is the official HubSpot Customer Agent status page?

https://status.hubspot.com. We read it every 30 minutes.

How often does HubSpot Customer Agent have outages?

1 incidents were reported in the last 30 days.

What can I use if HubSpot Customer Agent is down?

Alternatives in the same category: Rasa, Chatwoot Captain, Botpress, Decagon.

HubSpot Customer Agent: pricing, features and alternatives · Status of all AI agents