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Agents tracked: 258 Downloads (7d): 219M up 6.1% GitHub stars: 5.5M VS Code installs: 148M Releases (7d): 327 Agent status: 1 with issues Updated Oct 7, 2026
AgentGid

Is Gorgias AI Agent down?

Live status of Gorgias AI Agent from Gorgias's official status page, checked every 30 minutes. Last check: Oct 7, 2026, 20:05 UTC.

Gorgias AI Agent: minor service outage
Source: Gorgias ↗

Ongoing incidents

Components

REST APIOperational
EmailOperational
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us-east1-635cOperational
REST APIOperational
AI AgentOperational
CampaignsOperational
Mailgun SMTPOperational
Google Cloud Platform Google Cloud StorageOperational
Web AppOperational
us-east4-65cdOperational
Customer Help Center websiteOperational
FlowsOperational
Mailgun inbound emailOperational

Last 90 days

7 incidents in the last 30 days, 3 major · 9.5 hours from report to fix

90 days agoToday

Recent Gorgias AI Agent outages and incidents

Oct 7, 2026Aircall V2 not creating tickets · none
Oct 5, 2026Elevated latency in Helpdesk and Ticket Views · minor · fixed in 1 h 54 min
Sep 30, 2026Increased latency in the ai agent · major · fixed in 3 h 38 min
Sep 16, 2026Customer sidebar search not working · major · fixed in 1 h 14 min
Sep 15, 2026Issues with closing tickets · major · fixed in 46 min
Sep 14, 2026Notifications not playing sound in the browser · none · fixed in 1 h 21 min
Sep 8, 2026Help Center creation not working for new Gorgias accounts · minor · fixed in 36 min
Sep 2, 2026Instagram direct message delayed ingestion · major · fixed in 4 h 22 min
Sep 1, 2026Voice/SMS functionality degraded due to a Twilio incident · major · fixed in 54 min
Sep 1, 2026Cloud service provider network incident may affect a subset of Gorgias Customers · major · fixed in 3 h 39 min
Aug 27, 2026Ticket, order and product search showing outdated results · major · fixed in 39 min
Aug 11, 2026WhatsApp: Unexpected Ticket Activity · major · fixed in 20 h 27 min

If Gorgias AI Agent is down, alternatives

Rasa Free · Gid Score 58 Chatwoot Captain Free + $19/mo · Gid Score 52 Botpress Free + $150/mo · Gid Score 44 All Systems Operational Decagon Custom · Gid Score 43 Forethought Custom · Gid Score 42 All Systems Operational Chatbase Free + $40/mo · Gid Score 40

FAQ

Is Gorgias AI Agent down right now?

At our last check (Oct 7, 2026, 20:05 UTC) Gorgias's status page reported: Minor Service Outage. See the ongoing incidents above.

Where is the official Gorgias AI Agent status page?

https://status.gorgias.com. We read it every 30 minutes.

How often does Gorgias AI Agent have outages?

7 incidents were reported in the last 30 days, 3 of them major.

What can I use if Gorgias AI Agent is down?

Alternatives in the same category: Rasa, Chatwoot Captain, Botpress, Decagon.

Gorgias AI Agent: pricing, features and alternatives · Status of all AI agents