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Agents tracked: 258 Downloads (7d): 219M up 6.1% GitHub stars: 5.5M VS Code installs: 148M Releases (7d): 327 Agent status: 1 with issues Updated Oct 7, 2026
AgentGid

Is NiCE Cognigy down?

Live status of NiCE Cognigy from NiCE's official status page, checked every 30 minutes. Last check: Oct 7, 2026, 20:05 UTC.

NiCE Cognigy is up: no problems reported
Source: Cognigy Shared SaaS ↗

Components

https://app-uk.cognigy.aiOperational
https://insights-api-app.cognigy.aiOperational
https://odata-app-us.cognigy.ai/healthOperational
Conversation CheckOperational
https://webchat-trial.cognigy.aiOperational
Voicegateway Health CheckOperational
https://api-vg-au.cognigy.aiOperational
https://api-vg-uk.cognigy.aiOperational
https://api-vg-us.cognigy.aiOperational
https://voicegateway-web-vg.cognigy.aiOperational
https://api-vg-trial-us.cognigy.aiOperational
https://odata-trial-us.cognigy.ai/healthOperational
Conversation CheckOperational
https://liveagent-app.cognigy.aiOperational

Scheduled maintenance

Last 90 days

2 incidents in the last 30 days · 0.1 hours from report to fix

90 days agoToday

Recent NiCE Cognigy outages and incidents

Sep 28, 2026Voicegateway Health Check Failed - False Positive · none · fixed in 2 min
Sep 28, 2026APP Conversation Check - False Positive · none · fixed in 2 min
Sep 1, 2026VG health check failing · none · fixed in 1 min
Sep 1, 2026VG health check failing · none · fixed in 1 min
Aug 8, 2026VG Healthcheck failed - False positive - Node network issue · none · fixed in 8 min
Jul 17, 2026Health check failed · none · fixed in 0 min
Jul 7, 2026Voicegateway Health Check – Service Disruption · none · fixed in 7 h 30 min
Jul 6, 2026Voicegateway Health Check Failed - False Positive · none · fixed in 24 h 0 min
May 28, 2026NLU Training – Service Disruption · major · fixed in 14 min
May 28, 2026Service Disruption · major · fixed in 15 min
Apr 25, 2026VG health check failing · none · fixed in 2 min
Apr 24, 2026VG health check failing · none · fixed in 3 min

If NiCE Cognigy is down, alternatives

Rasa Free · Gid Score 58 Chatwoot Captain Free + $19/mo · Gid Score 52 Botpress Free + $150/mo · Gid Score 44 All Systems Operational Decagon Custom · Gid Score 43 Forethought Custom · Gid Score 42 All Systems Operational Chatbase Free + $40/mo · Gid Score 40

FAQ

Is NiCE Cognigy down right now?

At our last check (Oct 7, 2026, 20:05 UTC) NiCE's status page reported: All Systems Operational.

Where is the official NiCE Cognigy status page?

https://status.cognigy.ai. We read it every 30 minutes.

How often does NiCE Cognigy have outages?

2 incidents were reported in the last 30 days.

What can I use if NiCE Cognigy is down?

Alternatives in the same category: Rasa, Chatwoot Captain, Botpress, Decagon.

NiCE Cognigy: pricing, features and alternatives · Status of all AI agents