A
Is Ada down?
Live status of Ada from Ada's official status page, checked every 30 minutes. Last check: Oct 7, 2026, 17:12 UTC.
Ada is up: no problems reported
Components
EmailOperational
Data & AnalyticsOperational
DashboardOperational
Social MessagingOperational
AI AgentOperational
VoiceOperational
ChatOperational
APIsOperational
Agent HandoffsOperational
Last 90 days
2 incidents in the last 30 days, 1 major · 2.0 hours from report to fix
Recent Ada outages and incidents
| Oct 2, 2026 | Investigating issues with Analytics - AR not populating for US1 cluster bots · major · fixed in 1 h 9 min |
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| Sep 7, 2026 | Salesforce Live Agent Handoff Disconnections · none · fixed in 47 min |
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| Sep 1, 2026 | Investigating issues with Ada Voice service on US and Maple Clusters · major · fixed in 1 h 27 min |
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| Aug 27, 2026 | Elevated handoffs to live agents · minor · fixed in 50 min |
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| Aug 25, 2026 | Elevated latency for Conversations and Analytics (US2) · minor · fixed in 10 min |
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| Aug 24, 2026 | Conversation View Delays · minor · fixed in 1 h 10 min |
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| Aug 21, 2026 | Delayed AI Agent message delivery · minor · fixed in 1 h 57 min |
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| Aug 11, 2026 | Increase in handoff rate during Playbook execution · minor · fixed in 1 h 2 min |
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| Jul 24, 2026 | Availability Rule Variable Selector Is Unusable in Playbooks V1 + V2 · minor · fixed in 8 h 50 min |
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| Jul 21, 2026 | Agent dashboards are unable to load. · critical · fixed in 1 h 12 min |
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| Jul 16, 2026 | Ada Dashboard fails to load intermittently · major · fixed in 59 min |
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| Jul 16, 2026 | MCP server authentication is currently failing due to an outage in WorkOS · minor · fixed in 1 h 8 min |
If Ada is down, alternatives
FAQ
Is Ada down right now?
At our last check (Oct 7, 2026, 17:12 UTC) Ada's status page reported: All Systems Operational.
Where is the official Ada status page?
https://status.ada.support. We read it every 30 minutes.
How often does Ada have outages?
2 incidents were reported in the last 30 days, 1 of them major.
What can I use if Ada is down?
Alternatives in the same category: Rasa, Chatwoot Captain, Botpress, Decagon.
Ada: pricing, features and alternatives · Status of all AI agents