Netomi by Netomi
Overview
Enterprise customer experience AI platform whose agents handle conversations over chat, email and voice for large consumer brands. Accenture Ventures invested in 2026 and the two companies announced a strategic partnership.
Recent developments
- 2026-04-30: Accenture Ventures invested in Netomi and the companies announced a strategic partnership on agentic AI for customer experience
Netomi usage and attention over time
Download the raw daily series: netomi.csv
Key facts
| Maker | Netomi |
|---|---|
| Type | Enterprise customer service AI agent platform |
| License | Proprietary |
| Channels | chat, email, voice |
| Works with | Standalone enterprise platform; Accenture is a strategic partner and investor |
Pricing
No public pricing: netomi.com/pricing redirects to the homepage, which has no price list.
, checked Oct 5, 2026. Prices change often; confirm before you buy.
Pulse Score breakdown
Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.
Reliability
From the vendor's public status page · now: All Systems Operational
2 incidents reported in the last 30 days, 2 of them major or critical, 0.9 hours in total from report to resolution.
| Oct 5, 2026 | Performance degradation in the SG region · major |
|---|---|
| Oct 1, 2026 | Performance degradation in the SG region · major |
| Aug 14, 2026 | Performance degradation in the EU region · major |
| Jun 16, 2026 | Performance degradation in the US region · major |
| Jun 10, 2026 | Performance degradation in the US region · major |
| May 7, 2026 | Performance degradation in the US region · major |
Netomi alternatives
| # | Agent | Pulse | Downloads 7d | 7d | 30d | VS Code installs | Stars | Latest release | Price | Last 90 days | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 22 |
RasaRasa |
57 | 75K | up 26.4% | 0.0% | — | 21.3K+2/day | 3.6.2121mo ago | Free | ||
| 35 |
Chatwoot CaptainChatwoot |
52 | — | — | — | — | 37.6K+42/day | 4.18.018d ago | Free + $19/mo | ||
| 55 |
BotpressBotpress |
44 | 25.6K | down 15.0% | — | — | 14.9K+2/day | 12.30.93y ago | Free + $150/mo | ||
| 59 |
ForethoughtForethought (a Zendesk company) |
42 | — | — | — | — | — | — | Custom | — | |
| 60 |
DecagonDecagon |
42 | — | — | — | — | — | — | Custom | ||
| 68 |
ChatbaseChatbase |
40 | 233 | down 22.1% | — | — | — | — | Free + $40/mo | ||
| No agents match that filter. | |||||||||||
Netomi FAQ
How much does Netomi cost?
No public pricing: netomi.com/pricing redirects to the homepage, which has no price list.
Is Netomi open source?
No. Netomi is a proprietary product from Netomi.
What are the alternatives to Netomi?
The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Botpress, Forethought.
Where these numbers come from
Wikipedia: Netomi. Site rank: netomi.com on the Tranco list. See data sources for how each one is collected.
Product facts and pricing were checked against: netomi.com, status.netomi.com, newsroom.accenture.com, en.wikipedia.org.