DocsBot AI by DocsBot
Overview
Service for building AI support and documentation assistants trained on a company's docs, help center and ticket data, deployable as a website widget or on Slack, Messenger, WhatsApp and Telegram. Usage is metered in monthly AI credits that depend on the model used.
DocsBot AI usage and attention over time
Download the raw daily series: docsbot-ai.csv
Key facts
| Maker | DocsBot |
|---|---|
| Type | Docs Q&A assistant |
| License | Proprietary |
| Channels | chat, Slack/Discord, social, WhatsApp, Telegram |
| Works with | Standalone; ingests Zendesk, Freshdesk, Zoho Desk and Salesforce tickets and Help Scout as knowledge or integrations |
| Models | Multiple models are available on every plan, charged through AI-credit multipliers; providers are not enumerated on the pricing page |
| WordPress plugin | 0+ active installs |
Pricing
Free plan with 100 AI credits a month; Personal is $49, Standard $149 and Business $499 per month with 5k, 15k and 60k credits; extra credit limit costs $49 per 5k. A 14-day money-back guarantee is listed.
Vendor claim: Vendor says its average customer AI agent deflection rate is 75% (docsbot.ai pricing page savings calculator).
Source: official pricing page, checked Oct 5, 2026. Prices change often; confirm before you buy.
Pulse Score breakdown
Each component is scored 0 to 100 from public signals; a dash means no data for it. Methodology.
DocsBot AI alternatives
| # | Agent | Pulse | Downloads 7d | 7d | 30d | VS Code installs | Stars | Latest release | Price | Last 90 days | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 22 |
RasaRasa |
57 | 75K | up 26.4% | 0.0% | — | 21.3K+2/day | 3.6.2121mo ago | Free | ||
| 35 |
Chatwoot CaptainChatwoot |
52 | — | — | — | — | 37.6K+42/day | 4.18.018d ago | Free + $19/mo | ||
| 55 |
BotpressBotpress |
44 | 25.6K | down 15.0% | — | — | 14.9K+2/day | 12.30.93y ago | Free + $150/mo | ||
| 59 |
ForethoughtForethought (a Zendesk company) |
42 | — | — | — | — | — | — | Custom | — | |
| 60 |
DecagonDecagon |
42 | — | — | — | — | — | — | Custom | ||
| 68 |
ChatbaseChatbase |
40 | 233 | down 22.1% | — | — | — | — | Free + $40/mo | ||
| No agents match that filter. | |||||||||||
DocsBot AI FAQ
How much does DocsBot AI cost?
Free plan with 100 AI credits a month; Personal is $49, Standard $149 and Business $499 per month with 5k, 15k and 60k credits; extra credit limit costs $49 per 5k. A 14-day money-back guarantee is listed.
Is DocsBot AI open source?
No. DocsBot AI is a proprietary product from DocsBot.
What are the alternatives to DocsBot AI?
The closest alternatives in the same category by Pulse Score are Rasa, Chatwoot Captain, Botpress, Forethought.
Where these numbers come from
Site rank: docsbot.ai on the Tranco list. See data sources for how each one is collected.
Product facts and pricing were checked against: docsbot.ai, api.wordpress.org.