Decagon vs Forethought
Decagon (Decagon) and Forethought (Forethought (a Zendesk company)) side by side on public data, as of Oct 6, 2026.
Side-by-side numbers
| Metric | Decagon | Forethought |
|---|---|---|
| Pulse Score | 42 | 42 |
| Overall rank | #60 | #59 |
| Downloads, last 7 days | — | — |
| Downloads, 7-day change | — | — |
| Downloads, 30-day change | — | — |
| VS Code installs | — | — |
| Marketplace rating | — | — |
| GitHub stars | — | — |
| Homebrew installs, 30 days | — | — |
| Hacker News mentions, 30 days | 0 | 0 |
| Latest stable release | — | — |
| Stable releases, 90 days | ||
| Terminal-Bench (best run) | — | — |
| Price | Custom | Custom |
| License | Proprietary | Proprietary |
| First released | June 2024 | — |
| Interfaces | — | — |
| Models |
Decagon
Platform for deploying AI agents that resolve customer support conversations over chat, email and voice, with workflows written as natural-language Agent Operating Procedures. It also provides testing, QA and analytics tooling for those agents.
Pricing: No public pricing page or price list (decagon.ai/pricing returns 404); pricing requires contacting sales.
Forethought
AI agent platform for support teams with a Solve agent that resolves tickets over chat, email, voice, API and Slack, plus Triage, Discover, QA and Assist products. Zendesk markets it as Forethought AI agents by Zendesk and it can run on other service platforms.
Pricing: No public prices: the pricing page describes a blend of platform access fees and outcome-based charges and refers buyers to sales for a quote. It offers a Proof of Value instead of a free trial.