Chatwoot Captain vs Rasa
Chatwoot Captain (Chatwoot) and Rasa (Rasa) side by side on public data, as of Oct 6, 2026.
Chatwoot Captain has 1.8x the GitHub stars of Rasa (37.6K against 21.3K). Chatwoot Captain shipped 6 stable releases in the past 90 days.
Side-by-side numbers
| Metric | Chatwoot Captain | Rasa |
|---|---|---|
| Pulse Score | 52 | 57 |
| Overall rank | #35 | #22 |
| Downloads, last 7 days | — | 75K |
| Downloads, 7-day change | — | up 26.4% |
| Downloads, 30-day change | — | 0.0% |
| VS Code installs | — | — |
| Marketplace rating | — | — |
| GitHub stars | 37.6K | 21.3K |
| Homebrew installs, 30 days | — | — |
| Hacker News mentions, 30 days | 0 | 0 |
| Latest stable release | 4.18.0 · 18d ago | 3.6.21 · 21mo ago |
| Stable releases, 90 days | 6 | 0 |
| Terminal-Bench (best run) | — | — |
| Price | Free + $19/mo | Free |
| License | MIT | Apache-2.0 |
| First released | — | — |
| Interfaces | — | — |
| Models |
Trends
Chatwoot Captain
Chatwoot is an open-source omnichannel support desk (live chat, email, WhatsApp and social inboxes) and Captain is its AI agent that answers from help-center content, PDFs and websites. The core is MIT-licensed with an enterprise directory under a separate license, and it can be self-hosted or used as a hosted plan.
Pricing: Hosted plans per agent per month: Hacker $0 (up to 2 agents, 500 conversations, no Captain AI), Startups $19, Business $39 and Enterprise $99, with 300, 500 and 800 Captain AI credits a month; extra credits cost $20 per 1,000. The open-source edition can be self-hosted for free and hosted plans have a 15-day trial.
Latest release 4.18.0:
- Captain assignment, scenario and tool controls, and improved playground testing. [Enterprise]
- Guided WhatsApp setup and clearer account health.
- WhatsApp campaigns and calls for BSUID-only contacts.
- Per-inbox call recording and transcription settings. [Enterprise]
Rasa
Framework and platform for building voice and chat assistants that can be self-hosted: the open-source Rasa framework (Apache-2.0) and the open-core Rasa Pro / Rasa Platform. A free Developer Edition license covers one bot with capped monthly conversations.
Pricing: Free Developer Edition license usable locally or in production for one bot with up to 1,000 external or 100 internal conversations a month, with community support. Rasa Platform with premium support is contact-sales only.
Latest release 3.6.21:
- #1424: Replace pickle and joblib with safer alternatives, e.g. json, safetensors, and skops, for
- CountVectorFeaturizer
- LexicalSyntacticFeaturizer
- LogisticRegressionClassifier